Our policy is simple: We'll ship anything on our site to anywhere in the United States—except Alaska, Hawaii and Puerto Rico—for free. No minimums. No kidding.
Please note: We currently don't provide free shipping to customers outside of the United States.
Easy Returns (How it works)
As a company that values its customers, we strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. We hope your selection brings you many years of enjoyment.
Our Return/Refund Policy
Any item in original condition (undamaged and unaltered) and accompanied by all accessories, may be returned or exchanged within 30 days of purchase.
If you purchased an item from www.ZybraSun.com and had it shipped directly to you, please follow the instructions below:
If for any reason you are not satisfied with your purchase, you may return it within 30 days and receive a full refund or exchange. Please mail all purchased items including carry case to
C.Jacobs 244 Fifth Ave Ste. C223 New York, NY 10001
If the item you purchased arrives damaged or altered in any way we will gladly compensate you with a replacement (of equal value) or a cash refund. All returns are subject to inspection by our Quality Assurance team before a refund is processed.
We will credit your original method of payment within 36 hours of receiving your return.
Questions about your order?
Please submit your questions using our website contact form at www.zybrasun.com/pages/contact-us
or to speak with a representative call (718) 510-6243